Frequently Asked Questions
Everything you need to know about your ModRetro experience.
What is the warranty period for ModRetro consoles?
All our hardware comes with a standard 1-year limited warranty that covers manufacturing defects and hardware failure under normal use conditions.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on your location and are calculated at checkout.
What is your return policy for electronics?
We offer a 30-day return policy. Items must be in their original packaging with all accessories included. A restocking fee may apply to opened electronic items.
Are your products compatible with original vintage hardware?
Most of our accessories and peripherals are designed to be cross-compatible with original retro systems. Please check the 'Specifications' section on individual product pages for details.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.